We’re here for you.
Got a question?
We’ve got answers! If you’d like to speak to us directly, you can call us on +31 (0)6 1418 8453 between 10 a.m. and 6 p.m on workdays. You can also get in touch with us by sending an email to [email protected]. Please make sure to include your name and email address and, if you’re enquiring about an order, include your order number too. We’ll get back to you as quickly as possible.
Please note that Galerietje is an online business only.
Postal address:
Jacob van Lennepkade 135-3
1054 ZK Amsterdam
Nederland
T: +31 (0)6 1418 8453
E: [email protected]
The term fine art print (or giclée) is commonly used among artists. It refers to a highly detailed print that is made using original inks on heavy, high-quality paper. This gives it an extra-long lifespan.
The type of paper chosen for each fine art print is listed in the specifications. Hahnemühle Rag Bright White 310 grams is often selected because it’s perfect for printing detailed illustrations from children’s books.
For an extra-long lifespan, Galerietje uses original Epson UltraChrome HDR inks in eleven different colours. Prints are made with a minimal DPI of 1440, giving results that are similar in quality to that of the original.
Galerietje uses an advanced, large format printer by Epson that has the largest colour spectrum available.
Due to page dimensions, children’s books often have to make concessions when it comes to illustrations. Often, they’re made smaller or cropped. Galerietje always prints the original illustration in the correct size. This way, you can enjoy every detail.
Children’s books are produced using ‘standard’ printing techniques. Galerietje uses superior paper and a printer with a bigger colour range. This is why the colours in our prints are brighter and why they look even better than they do in the books.
It is possible, but bear in mind that without a frame the print can be easily damaged. It’s important to frame the print as soon as possible. When framing the print, ensure it does not touch the glass. To prevent damage, always use a mount or a frame with a recess.
Use acid-free paper for the mount as well as any backing materials.
Tip: sticking the print to the mount using two pieces of special acid-free sticky tape in the top corners will prevent it from slipping.
If you decide to take the print to a professional framer, make sure they know how delicate the print is.
Please get in touch with us by phone: 0031 (0) 6 141 88453 or email: [email protected]
You can pay with Ideal or 50% pre-payment per bank. Then we will arrange the shipment and you will receive an invoice for the remaining 50% upon delivery.
Please notify us of your intention to return a print before you send it back, e-mail: [email protected].
Prints can be returned, provided they are in original condition, within 14 days of receiving them. Please ensure that any returns are adequately packaged and note that the return costs will be at your own expense. As soon as we’ve received your return, its condition will be assessed and, assuming it’s in original condition, you’ll receive your refund within 14 days.